Terms of Service

Last updated: 3 October 2026

These terms explain the agreement between you and Nokware when you use the Nokware app at app.getnokware.com. Nokware is run by E.O.A Dominion Enterprise, Abossey Okai, Accra, Ghana ("we", "us"). By creating an account you agree to these terms.

1. What Nokware does

Nokware helps shops record sales, track stock and credit, and send receipts and warranty messages to customers through WhatsApp. It is a record-keeping tool. It does not process payments between you and your customers.

2. Your account

• You need a valid email address and a password to use Nokware. Keep your password private. You are responsible for everything done with your account.
• One account is for one shop. Tell us straight away on WhatsApp if you think someone else has used your account.

3. Free trial and subscription

• New shops get a 14-day free trial with all features.
• After the trial, you need a paid subscription to keep adding sales, products and payments. Prices are shown on getnokware.com and are charged in Ghana cedis.
• Payment is by Mobile Money. Your subscription runs until the date shown at the top of the app.
• If you don't renew, your account becomes view-only. You can still see and download your records, and nothing is deleted.
• You can stop at any time by not renewing. We don't refund part-used months or years unless the law requires it.
• We may change prices. We'll tell you at least 30 days before a change affects you, and it will start from your next renewal.

4. Your records and your customers

• The records you enter belong to you. You can download them at any time from the shop menu in the app.
• You are responsible for the accuracy of what you enter, including prices, warranties and amounts owed.
• When you enter a customer's name and phone number and send them WhatsApp messages, you must have their permission to do so and use their details only for your business with them.
• Warranties shown on receipts are your promises to your customers, not ours.

5. Acceptable use

Don't use Nokware for anything illegal, to send spam or harassing messages, to record fake or misleading sales, or to try to access another shop's records or break the app's security. We may suspend accounts that do.

6. Availability

We work to keep Nokware running and your records safe, but we can't promise the app will always be available or free of errors. It needs an internet connection to save records. Download a copy of your records regularly from the shop menu.

7. Limits on our responsibility

As far as the law allows, we are not responsible for lost profits, lost sales or indirect losses from using or being unable to use Nokware. Our total responsibility to you is limited to what you paid us in the 3 months before the problem happened.

8. Ending your account

You can ask us on WhatsApp to close your account and delete your records. Download them first if you want to keep a copy. We may close an account that breaks these terms, after telling you why where we can.

9. Changes to these terms

We may update these terms. If a change is important, we'll tell you in the app or on WhatsApp before it takes effect. Continuing to use Nokware after that means you accept the new terms.

10. Law and contact

These terms are governed by the laws of Ghana. For any question or complaint, message us on WhatsApp at 020 325 3725.